FREQUENTLY ASKED QUESTIONS
Eclipse Medical is an accredited, established durable medical equipment provider providing services for over a decade. We provide mail order and drop ship services for products directly to the patient’s home. We work closely with your health care team and insurance provider to verify insurance coverage and access to the products prescribed to you by your physician. At home delivery provides a fast, efficient and safe way to receive your medical supplies.
What products does Eclipse Medical provide? We provide products for diabetes, urology and orthotic bracing. This list includes but not limited to the following.
- Continuous Glucose Monitors, Blood Glucose Meters, Strips, Syringes, Other
- Catheters and Incontinence Supplies
- Orthotic Bracing – Back, Knee, Wrist, Neck, Thumb, Crutches, Other
Does Eclipse Medical charge for shipping? We provide free shipping for standard shipments using USPS. For expedited shipments such as 2 day or overnight there is an up-charge.
Does Eclipse Medical help with my insurance? Yes, we work closely with your insurance provider to determine your eligibility and coverage. We will provide you with an estimate of any deductibles or co-insurance owed and overall eligibility on the front end. Once coverage has been determined, we will file all insurance on your behalf and begin shipping your medical supplies in discrete packaging directly to your home.
What insurance companies does Eclipse Medical work with? We work with Medicare, Medicaid, Arkansas Blue Cross & Blue Shield, United Health, Humana, Allwell and many others. Please see our full list of insurance providers on the home page link.
What is a CGM? A continuous glucose monitoring system, or CGM for short, is a compact medical system that continuously monitors your blood sugar levels in more or less real time. There is typically a 5 minute interval between readings giving you constant glucose levels through the day and night. These devices are small, discrete, user friendly and provide much greater insights into your bodies glucose levels, allowing for greater control and management of your diabetes.
Can I pay my bill online? Yes. You can pay your bill using our safe and secure Patient Payment Portal. We accept Visa, Mastercard, Discover, and American Express.
HOW CAN WE HELP YOU TODAY?
Call 501-353-1001 to speak to an operator today, or use the form below to send us an email.
CALL ECLIPSE MEDICAL AT 501-353-1001
Eclipse Medical Supply
7301 River Pointe Dr.
North Little Rock, AR 72113
Monday – Thursday from 8:00 am to 4:00 pm
Friday from 8:00 am to 12:00 pm
Pay your bill safely online with our new secure Patient Payment Portal.